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About

Who writes this

Fifteen years of watching this go wrong

I spent fifteen years inside organisations of every size, mostly in the room where something was being decided badly. The letter is what I wish somebody had told me in the first year, written down once a week so I do not have to say it again in person.

The Thursday Note

The usual questions

  • Is it really free?

    Yes. There is no paid tier and no plan for one.

  • Will you sell my address?

    No. It is used to send you the letter and nothing else.

  • How do I stop it?

    One click at the bottom of any letter, and it takes effect immediately.

  • Can I write in?

    Yes, and a good question often becomes a letter, always anonymously.

Write in

Ask something

Describe the situation rather than the theory. That is what makes a letter.

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One letter, every Thursday, about how organisations actually decide things.

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The letter

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